Add chat to your website

Your website chat is the third channel available in Hagabox, alongside WhatsApp Business and Telegram. It’s activated from the dashboard, with no external setup required.

Activate the channel

From the channels section of the dashboard, choose the website chat. There’s no need to copy tokens or install anything complex: you activate the channel from your account and it’s ready for your AI agent to use.

Assign actions to the agent

Before publishing, define what your agent can do in your website chat: handling bookings, answering your visitors’ most common questions, or escalating to a person when the conversation calls for it. Everything is assigned from the same dashboard.

Publish and follow the conversations

Once published, the chat becomes available on your website and your agent starts attending to visitors. Every conversation lands in the unified inbox, live, alongside those from WhatsApp and Telegram, so you can oversee everything from one place and step in with one click whenever you want.

Changes whenever you want

There’s no lock-in: you can change your website chat settings or cancel it whenever you want. If you have any questions about how this affects your plan, check the plans and billing section or write to info@hagalink.es.