Create it
Build your agent, no code required
Knowledge, actions and channels from a single panel. In minutes.
Name
Booking agent
Knowledge
Services and rates Opening hours Protocols
Tools
Channels
Hagabox. Create AI agents that handle customer service for your business .
Built by Hagalink in Spain. Official WhatsApp Business channel.
9:41
Hagabox 
Businesses · Institutions · Clinics and healthcare · Retail and services · Education · Tourism and hospitality
Train it
Your knowledge, organized like Drive
Upload rates, menus or protocols in folders and decide what each agent knows.
Every folder you connect trains the agent instantly
Supervise it
Monitor and step in whenever it’s needed
All your agents’ conversations, live. Take control with one click.
Agent active
Laura Gómez
Do you have a slot tomorrow around 10:00? I can offer you Thursday at 17:00 or Friday at 12:15. Which works better for you?
The AI engine
Our models or yours
Run on the models Hagabox manages or plug in your own provider: Claude, GPT, Gemini, Mistral or DeepSeek.
Switch engines anytime: your agents, knowledge and channels stay untouched.
Name
AI engine
Tools
Give your agent real tools to work with
It doesn’t just reply: it answers from your own docs, books appointments and keeps every lead. All from the same agent.
FAQ assistant Active 
Laura Gómez
Do you ship to the Canary Islands?
Yes, in 3-5 business days with a €4.90 surcharge.
Shipping policy
Perfect, see you then. Thanks!
Type your answer…
Integrations
Connect your agent to what you already use
Ready-to-use tools, and if your business needs something different, a custom connector.
MCP
MCP adapters
Connect any MCP server — your ERP, your database, your company’s internal tools — and give your agent access to that information.
200 OK
Custom connector
Running your own booking system, an internal CRM, or industry-specific software? We build a custom connector for your case, without waiting for a standard integration to exist.
Already built in
Calendar, payments and messaging, ready out of the box.
You decide what each connection can touch
Per-integration permissions: turn on only what your agent needs.
Does your business use something different? Tell us and we’ll connect it.
FAQ
Frequently asked questions
What people ask us before getting started.
or write to us at
info@hagalink.esWhat is Hagabox?
Hagabox is a platform for building AI customer-service agents without writing code. You train each agent on your business information, assign it actions like managing bookings or answering questions, and publish it on WhatsApp, Telegram or your website chat, while monitoring all its conversations.
Do I need to know how to code to build an agent?
No. Everything is no-code: you create the agent from the panel, connect folders from your knowledge base, and turn on its tools with simple switches. Connecting channels like WhatsApp is guided too, with no tokens to copy and no Meta for Developers.
What can an agent do besides answering questions?
Act. An agent can manage bookings end to end with your appointment system, look up information in your documents, escalate the conversation to someone on your team, and work on WhatsApp Business, Telegram, your web chat or via webhooks with other systems.
Can I oversee what my agents reply?
Yes, in real time. Every conversation from every agent lands in a unified inbox where you can read it, step in with a click whenever you want the human touch, and hand control back to the agent when you are done.
Who is behind Hagabox?
Hagabox is built by Hagalink, a Spanish SaaS product studio. Beyond Hagabox, Hagalink also builds custom software for companies: if you are looking for a team for your digital product, write to info@hagalink.es.
Shall we look at it with your business?
We will show it to you with your own services and opening hours: write to us and we will set up a demo on your real case, not an invented one.
or write to us at info@hagalink.es
Hagabox
Hagabox agent · WhatsApp · Online
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Hi! I’m the Hagabox assistant. I’ll ask you three quick questions and we’ll put together a demo based on your real case.
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What’s your name?