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Security and privacy
On this page
The security and privacy of your data and your customers’ data are central to how Hagabox works.
Who is responsible
Hagabox is a product of Hagalink (hagalink.es), which acts as the data controller for the data the platform handles, including conversations that pass through WhatsApp Business, Telegram, and your website chat.
Regulatory compliance
Hagalink complies with applicable data protection regulations, in particular the GDPR. This affects how your customers’ data is handled in every conversation managed by your AI agent, as well as in the unified inbox where you oversee them.
Requests and questions
If you have questions about how your data is processed or want to exercise your rights as a user or as the party responsible for your customers’ data, write to info@hagalink.es. Requests related to privacy and data protection are handled from there.
Where to find more detail
For the full detail on how data is handled, check the privacy policy published on hagalink.es. That documentation is the complete legal reference; this page is just a practical summary.
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