Create an agent

Every Hagabox agent is created from scratch, directly in the dashboard. In just a few minutes you’ll have one ready to start configuring.

Before you start

Think about what the agent needs to cover: general customer service, bookings, or technical support? Having this clear helps you give it a coherent name and role from the start.

Create the agent

In the dashboard, start creating a new agent and define:

• Name: how it’s identified within the dashboard and, if you choose, to your customers.
• Role: the main function it will perform (customer service, bookings, support).

With these two pieces of information, the agent already exists and is ready for the next step: choosing its AI engine.

After creating it

A newly created agent doesn’t yet know anything about your business. You give it knowledge afterward by connecting folders with your documents, and its ability to respond depends on the AI engine you choose.

You can create as many agents as you need, each with its own name, role, and configuration, and manage them all from the same dashboard.